Creating Time: Generally 1 week

Shipping Time: Generally 5-10 days by FedEx/DHL

Generally, you will receive your purchase in 13-17 days after order is placed. For quantity order, please contact us at info@muroart.com to confirm the accurate time frame.

Rolled paintings are packed carefully in a strong paper tube, Framed paintings are packed carefully in a quality wooden box 

Orders cannot be updated after they have been shipped. If you need to make a change to your order, contact info@muroart.com and we will do our best to accommodate you.

Yes, as long as the item has not been shipped. Please contact info@muroart.com or log into your account if you need to cancel your order.

Shipping costs are included in the price, regardless of destination.

Hassle-free returns and exchanges.

Return it for a FULL refund or get a replacement just as easy as you purchase it.

We want happy customers! For any reason, if you don't like the painting you received, you can return it in its original package and condition in 30 days on the receipt of it. Please contact info@muroart.com

Once we receive the returned items, it will take up to 3 business days for us to process the refund. For PayPal account holders, up to 3 business days for the transaction to appear on your PayPal account For credit card refunds. Between 7-14 business days for the transaction to be completed.

For damaged item, please kindly contact MuroArt thin 30 days of the date it was received and will be exchanged for the same item. Please contact us at info@muroart.com if you would like to replace your item.

MuroArt currently accepts Visa, MasterCard, Discover, and American Express.  We also accepts payments made through Shop Pay or PayPal.

If you have other questions, please just send it to info@muroart.com or WhatsApp:+852 6264 1131