Shipping Policy

How long does delivery take?

Shipping time: Generally, it takes 5-10 days via FedEx/DHL.

Creating time: It takes 7 days for your artwork to be hand-painted by a professional artist. This artist will create a piece that mirrors the style of the original painting you selected.

During the creation process, the artist will share photos and videos of your painting. This allows you to provide feedback on aspects such as colors and shades. The artist will make all necessary adjustments to ensure you are completely satisfied with the final artwork. Once approved, we will expedite the shipment to you.

How are the artworks packaged?

Rolled paintings are carefully packed in a strong paper tube.
Framed paintings are securely packaged in a high-quality wooden box.

Who takes care of the delivery?

We utilize reputable delivery companies like FedEx or DHL, depending on the destination and the size of the artwork.

Which countries do you deliver to?

We ship worldwide, covering all countries where our delivery partners operate. Should you have any specific concerns, please contact us. We are committed to finding a suitable delivery solution for you, even if you live on a remote island!

How much does shipping cost?

Shipping costs are included in the price of the artwork, irrespective of the destination.

Is the delivery of the artwork insured?

Yes, absolutely! MuroArt ensures the safe transport of the artwork. You can be at ease knowing there are no hidden costs.

Can I get artworks delivered to a different country or to a different person?

We will deliver to the address specified in your order. Usually, we arrange the delivery date with the recipient whose name is on the order. If the artwork is intended as a surprise or a gift, please inform us in advance.